StoryWorkRésumé
Sonar Software2023–PresentOngoing

A brand system for the OSS/BSS that runs broadband.

A unified visual language across campaigns, product, events, and the new 2026 website.

Sonar Software logo
Sonar Software2023–Present

Who is Sonar

The OSS/BSS platform that runs broadband.

Sonar is the operations and billing platform internet service providers run on. Highly technical, deeply specialized, in a category dominated by spec sheets. My job is to make the brand sound like a product built by people who actually understand ISPs, and to ship a system marketing, product, and education can operate without design as a bottleneck.

The before

What I walked into in 2023.

Generic enterprise blue. Marketing, product, and customer education each speaking a slightly different language. No grid, no voice, no documented system. The brand was 'fine.' That's the worst place a B2B brand can be: not bad enough to fix, not strong enough to compound. The first job was making it impossible to ignore that there was a problem.

The system

Three principles, repeated everywhere.

The 2026 system is short on rules and long on examples. Typography, color, and layout each carry one decision the rest of the brand defers to.

Aa
Inter Variable300 → 800

Typography

Inter, used like a structural element.

Inter Variable for everything except the display moment, where the wider weights anchor heroes and section openers. Mono for kickers and chips, never for body. The scale is a clean octave that compresses to mobile without the team needing to think about it.

Navy#0F2A44
Cyan#00C8FF

Color

Navy as voice. Cyan as signal.

Navy is the room you walk into. Cyan is what makes you look. The system specifies which one carries which job, so a marketer building a landing page never negotiates hierarchy from scratch. Accessibility ratios are baked in, not audited after the fact.

Layout & voice

Bento grid, plain language.

A modular bento layout that snaps to four content shapes, with gradient stops the team can reach for without picking colors by hand. Voice is short, declarative, never pitchy. Sonar speaks like an operator, because operators are the ones reading.

Photography direction

The visual layer of the website.

Sonar's site moved away from stock-feeling B2B tech imagery toward photography that looks like the people who actually use the product. ISP operators in their own field environments. The lighting cool, the framing honest, the color graded so it sits inside the navy / cyan system. Same direction notes apply across blog covers, persona pages, and product hubs.

Operator at console · cool grade
Operator at the console · cool grade, navy ambient
Field tech · rural environment
Field tech in their own environment · same color logic
Persona-page hero photography
Persona-page hero · honest framing, cool grade, brand-true

Scope · 2023 → present

What three years adds up to.

Numbers below are countable from the system. The qualitative ones (campaign systems, formats, frameworks) compound year over year and are harder to put a digit on. Both matter.

7

Sub-brand lockups built off the system

100+

Marketing assets shipped

6+

Templated marketing pages

3 yrs

Brand evolution end-to-end

1

Annual flagship event campaign system

01 · The documentary

Empowered by Sonar · Episode 3.

Shot solo on-site in a one-day trip. Edited end-to-end. Another team member ran the interviews on camera. The piece is long-form, human, on-brand. A format the marketing team can repeat with different customers without losing the look.

02 · Scale Summit 2026

A flagship B2B event, built as a campaign system.

Scale Summit is Sonar's flagship event for the broadband industry. I turned it into a campaign system: one visual language across countdown microsite, LinkedIn sponsor reveals, email + paid hero visuals, merch, and a social media photo contest. Industry events live or die in the weeks before, not during, so the system had to hold attention through every drip. The events team now ships sponsor announcements on their own, and every surface still reads as the same event.

03 · Montréal photoshoot

Team portraits that look like the people, not the org chart.

A Montréal photoshoot I produced on-location with the team. Direction, styling, and a consistent treatment. Corporate B2B portraits usually end up stiff and interchangeable. The brief here was the opposite: keep the personality, keep the warmth, keep the color. Click any image to open full-size.

Proof · the system runs without me

Sub-brands ship in days, not weeks.

Every product launch, every campaign vertical, every event format pulls from the same lockup grid. All built off the same system, none of them requiring a designer to start from a blank file. This is what the thesis means in practice: the system is the work.

Sonar AI lockup
SonarPay Canada lockup
Sonar Retain lockup
DataConnect lockup
Feature Friday lockup
Lunch & Learn lockup

The system is what stays after I leave the meeting.